Skip to main content

ISMAT 23365

Interpersonal Communication Management

Human Resources Management
  • ApresentaçãoPresentation
    This course unit aims to strengthen students' knowledge and application of effective communication in different interpersonal contexts, namely the business context. The programmatic content allows achieving these objectives, in that it addresses the basic concepts of communication and works critically on the difficulties, opportunities, and challenges, current and future, that successful internal communication poses to people and organizations. 
  • ProgramaProgramme
    S1. Interpersonal communication  1.1. Communication process 1.2. Verbal and non-verbal communication   1.3. Barriers to communication   1.4. Public speaking 1.5. Communication and the new technologies   S2. Interpersonal communication in organizations 2.1. Dimensions of organizational communication  2.2. Rumours 2.3. Interdepartmental communication  2.4. Communication in groups 2.5. Communication and the manager
  • ObjectivosObjectives
    LG1 - Understand the concepts, process, and principles that guide interpersonal and organizational communication. LG2 - Learn the importance of non-verbal communication. LG3 - Critically analyze internal communication and its strategic relevance to management and business. LG4 - Develop written and oral communication skills. LG5 - Understand the challenges of intercultural communication and new technologies.
  • BibliografiaBibliography
    Beebe, S. A., Beebe, S. J., Ivy, D. K. (2022). Communication: Principles for a lifetime (8th Ed.). Pearson. Rego, A. (2022). Comunicação pessoal e organizacional (5ª Ed.). Edições Sílabo. Robbins, S., & Judge, T. A. (2019). Organizational behavior (18th Ed.). Pearson Education.   
  • MetodologiaMethodology
    Students will draw up a complete plan for a public presentation on a specific topic, applying knowledge from a theoretical model of good practice, and will then present their public speech in front of an audience. Students put themselves into action and experience real (albeit classroom) effective communication.
  • LínguaLanguage
    Português
  • TipoType
    Semestral
  • ECTS
    5
  • NaturezaNature
    Optional
  • EstágioInternship
    Não