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ISMAT 11573

Leadership, Conflict Management and Negotiation

Human Resources Management and Organisational Intervention
  • ApresentaçãoPresentation
    Enabling students to develop interpersonal skills within the scope of organizational systems involving vertical and horizontal relationships. Provide the theoretical framework, as well as practical tools that allow them to develop their reflective and participative ability.  
  • ProgramaProgramme
    1. Motivation: Achieve emotional control through understanding emotions 2. Motivate workers by formulating goals. 3. Cultivate self-efficacy for personal and organizational efficiency 4. Stimulate creativity by feeding passion. 5. Use empowerment to motivate people for shared leadership 6. Pay for performance or recognize the other to improve performance? 7. Promote procedural and interactional justice to improve individual and organizational outcomes 8. Use power effectively to influence people 9. Lead through vision and values: Importance of benevolence and integrity 10. Communicate effectively looking for balance. Use participation to share information and knowledge 11. Manage conflict through negotiation and mediation. Knowing how to listen and give  
  • ObjectivosObjectives
    Identify which positive leadership behaviors are best suited to situational characteristics that contribute to increasing people's motivation and performance Diagnose possible dysfunctions in management behaviors Acting as a negotiator and / or mediator of organizational conflicts  
  • BibliografiaBibliography
    Fairhurst, G. (2011). The Power of Framing. Creating the language of leadership. Jossey-Bass.                Jesuíno, J. C. (2005). Processos de liderança (4ª Ed.), Lisboa: Livros Horizonte. Jesuíno J. C. (1992). Negociação. Estratégias e Táticas. Lisboa: Texto Editora. Rego, A. & Pina e Cunha, M. (2003). A Essência da Liderança. Lisboa: HR Editora. Thompson, L. (2020). The Mind and the heart of the negotiator (7th Edition).  Pearson Education Inc. Thompson, L. (2008) A verdade sobre a negociação. Lisboa: Atual Editora.  
  • MetodologiaMethodology
    Use of the focus group to apply theoretical learning
  • LínguaLanguage
    Português
  • TipoType
    Semestral
  • ECTS
    6
  • NaturezaNature
    Mandatory
  • EstágioInternship
    Não